CRM - Customer Relationship Management

DORNER CRM is a comprehensive customer relationship management solution tailored specifically to the needs of medical facilities. The CRM module offers functions for effectively managing customer and patient data, organizing appointments and communication, and tracking sales and marketing activities. With DORNER CRM, users can centrally record and manage customer data, track communication histories through integration with other DORNER modules such as a laboratory information system (LIS) or the [i/med] Organizer (appointment and resource management), seamless data transfer and process automation is enabled. The CRM module helps medical facilities effectively manage their customer relationships, increase patient satisfaction and optimize their business processes.