Freiburg Medical Laboratory in Dubai - Testimonial from a satisfied customer

Reference: DORNER OneLIS

Was Sie vielleicht noch nicht wussten: Wir sind ein international tätiges Unternehmen. Das Freiburg Medical Laboratory in Dubai ist seit über 20 Jahren unser Kunde und arbeitet 24/7 mit unserer Software. Dr. Michaela Jaksch, Geschäftsführerin und medizinische Leiterin, war so freundlich, uns einen kleinen Einblick in ihre Routine zu geben.

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Dr. Michaela Jaksch: We are a medical diagnostic laboratory and offer all kinds of special examinations, but also routine examinations. We receive samples from private clinics, polyclinics and hospitals and also have many patients coming to us. So we do the tests that are requested.

How long have you been using our software solutions?

Dr. Michaela Jaksch: We have been using the DORNER software for 18 years. I think it's even more than 18 years - it was 19. When I came to the lab, which had already been in existence for a year, the DORNER system was already installed and we have been using it ever since.

After almost 20 years of use, what spontaneously comes to mind about our applications?

Dr. Michaela Jaksch: They are very user-friendly! That is most certainly in comparison to other software. User-friendliness is very important and everyone who works with the DORNER software is very satisfied, even if sometimes there are reminders of the German origin, everyone still likes it.

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High-performance laboratory information systems (LIS / LIMS), management information and accounting systems (KBV-certified), tools for statistics, project and resource planning through to electronic order transmission (Order Entry), electronic patient records (EPA) and a web-based patient portal are just a few examples of DORNER applications.

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Medical laboratories in their various facets (routine laboratories, central laboratories, established laboratories up to special laboratories) have been part of our main expertise since the beginning of the company. Meanwhile, our portfolio also includes solutions for industries such as forensic medicine, human genetics, sports medicine and many more.